{"id":3110,"date":"2019-06-13T17:44:33","date_gmt":"2019-06-13T17:44:33","guid":{"rendered":"http:\/\/concert8.com\/?p=3110"},"modified":"2023-06-28T23:46:35","modified_gmt":"2023-06-28T23:46:35","slug":"concert8-solutions-a-perfect-fit-for-mavi-jeans-canada","status":"publish","type":"post","link":"https:\/\/concert8.com\/2019\/06\/concert8-solutions-a-perfect-fit-for-mavi-jeans-canada\/","title":{"rendered":"Concert8 Solutions a ‘Perfect Fit’ for Mavi Jeans Canada"},"content":{"rendered":"\t\t
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Concert8 Solutions and YourChatTeam partner with Mavi Jeans Canada, to provide dedicated sales and customer service support for their expanding online e-commerce business.<\/h5>\n\n\n\n

VANCOUVER, BRITISH COLUMBIA (PRWEB) JUNE 06, 2019<\/p>\n\n\n\n

Concert8 Solutions Inc. today announced their partnership with International lifestyle brand Mavi. Concert8 and YourChatTeam bring a unique staffing model and Omni-Channel client support that offers the highest quality service and international reach \u2014 recognizing this expertise Mavi partnered with Concert8 for their Canadian online store using chat, email and messaging.<\/p>\n\n\n\n

Commenting on this partnership, Christina Newcombe, eCommerce Director Mavi Jeans Canada<\/strong> said, \u201cOnline shoppers expect a personalized and relevant experience and demand instant answers. Having Concert8\u2019s live agents staffing our e-commerce store means that our clients can get the help they need when they need it, increasing client satisfaction freeing up our internal teams to focus on constantly improving our product offering.\u201d<\/p>\n\n\n\n

Using pro-active live chat and email, Concert8 provides complete Omni-Channel support and sales assist. Using the Gorgias Customer Service platform, we engage with consumers in real time on the Mavi website and help them with their shopping experience – just like a live sales person would do in a store. This includes selecting the right product, helping them locate sizes, place special orders, recommending add on products and much more. <\/p>\n\n\n\n

Christian Perkins, President Concert8 Solutions<\/strong> said, \u201cOur dedication to enhancing the everyday shopping experience, allows us to help our clients like Mavi in their quest to provide quality products to consumers. Providing instant answers, assistance with product selection and recommendations, special requests as well as cart abandonment allows us to help in sales enhancement and ease team Mavi\u2019s workload enabling them to focus on business and product development.<\/p>\n\n\n\n

About Concert8 Solutions <\/span><\/strong>
Based in Vancouver, Concert8 Solutions<\/a> is a full-service, Business Process Outsource provider for the new economy. Concert8 provides a complete range of outsourcing services including virtual staffing, multi-platform customer service, sales and support over Voice, Email, Live Chat, and Social Media. YourChatTeam, their signature service additionally provides pro-active live website chat through the http:\/\/www.YourChatTeam.com<\/a>division.<\/p>\n\n\n\n

About Mavi Jeans<\/span><\/strong> 
Incorporated in Istanbul in 1991, today Mavi is recognized as a leading, global denim brand. With strong denim roots and unique brand positioning, Mavi has evolved into an international brand synonymous with superior quality and the perfect fit. In 2018 Mavi sold 9.6 million pairs of jeans globally via 5,500 points of sale and across 427 mono-brand stores. Mavi currently sells in 35 countries and its distribution platform includes flagship stores in Vancouver, Berlin, Frankfurt, Istanbul and Moscow as well as strong wholesale and online partners such as Bloomingdale’s, Nordstrom, Stitch Fix, Amazon, Simons, David Jones, P&C and Zalando.com. <\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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